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by Victor Collins
Poor Customer ServiceTom Swanner was rude and discourteous and acted unprofessionally in my opinion. After he and Cathy Nguyen agreed and confirmed an appointment two days before to meet at one of their properties they abruptly cancelled. On the day of the appointment, they moved the time to an earlier time without notice. I incurred a $320 rental truck expense to pick up a \"car convertible hard top\" that he and Cathy Nguyen agreed to provide after receiving written authorization, confirmed receipt and legally belongs to me. After many repeated calls after they cancelled the appointment to make other arrangements, Tom and Cathy have not responded to any of my calls. In my opinion, I would not want to have any business relationship whatsoever with Tom Swanner or Cathy Nguyen.